Shipping Policy

Shipping Information

At Sold Out Posters Shop, we understand the excitement of adding rare and limited edition pieces to your collection. We strive to get your carefully selected posters and art prints to you as quickly and safely as possible.

Order Processing Time

All orders require 1-2 business days for processing before shipment. During this time, our team carefully prepares your limited edition posters, ensuring they meet our high standards for packaging and protection.

Shipping Methods & Delivery Times

We offer two shipping options to accommodate our global community of collectors:

International Shipping

We proudly serve collectors worldwide, with the exception of certain remote locations and parts of Asia. International orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

Returns & Exchanges

Your satisfaction is our priority. We want you to be completely happy with your purchase of our curated music memorabilia and art prints.

Return Policy Overview

• Return Window: 15 days from the date you receive your order
• Condition: Items must be in original, unused condition with all original packaging
• Return Shipping: Customers are responsible for return shipping costs
• Refund Method: Refunds will be issued to the original payment method

Step-by-Step Return Process

1. Contact Our Team: Email us at [email protected] within 15 days of receiving your order. Include your order number and reason for return.
2. Receive Authorization: We will provide you with a Return Authorization Number and shipping instructions.
3. Package Your Item: Carefully repackage the item in its original packaging, including all protective materials.
4. Ship Your Return: Send the package to our address at 1101 Stoneybrook Road, Cocoa, US 32922. We recommend using a trackable shipping service.
5. Inspection & Processing: Once received, our team will inspect the item within 3-5 business days.
6. Refund Issuance: Upon approval, your refund will be processed within 5-7 business days.

Refund Timeline & Methods

Once your return is approved, refunds are processed as follows:

• Credit Card Payments: 5-7 business days to appear on your statement (Visa, MasterCard, JCB)
• PayPal Payments: 3-5 business days to reflect in your PayPal account
• Processing Time: Please allow 1-2 billing cycles for the refund to fully process depending on your financial institution

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at [email protected]. Include photos of the damage or incorrect item, and we will arrange for a replacement or refund.

Collector’s Note

We understand the passion behind building a meaningful collection of music memorabilia. Each poster in our inventory is carefully selected for its artistic merit and cultural significance. Our shipping and return policies are designed to protect these valuable collectibles while ensuring you have the best possible experience adding to your collection.

Thank you for trusting Sold Out Posters Shop with your collecting journey. We’re honored to help you discover and acquire these special pieces that celebrate music and art.